Do you have any questions about our products or do you want to know
where you can purchase them? Then you are in the right place! We have
put together answers to the most frequently asked questions about the
small foot company. We hope that you will find what you are looking
for. You couldn’t find an answer to your question? You can also contact
us directly here.
Where can I order small foot products?
What does "small foot" mean?
“small foot” refers to the brand of the small foot company. We sell all toys from our range under this registered trademark. By the way: The logo is a real footprint of the daughter of our managing director!
Alongside “small foot” we also have a house brand “small foot design”. Since 2002 this label has stood for particularly ergonomic wooden toys with a high playing value – from our product development department in Germany.
What about the quality and toy safety of small foot and small foot design products?
We naturally play great attention to the quality and safety of all our products. All products, whether we have developed them ourselves or if they are from outside sources, are tested three times by specialists.
- All our toys naturally meet the most stringent European directives of standard EN 71 – we issue a separate conformity declaration for each and every product.
- The tests of our own quality experts here in Germany go even one step further; any products that do not meet our standards that are based on many years of experience and ensure a function that is suitable for
children and safe design are not included in our range.
- In addition the toys are tested by an independent testing institute.
Which paints are used for the toys?
All paints and varnishes used for our toys are solely water-based and are therefore completely safe.
What can I do if I am not satisfied with a product or if it is incomplete or defective?
Please contact the retailer where you bought the product who will be glad to be of assistance.
I am a retailer - who can I turn to?
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I have more questions, how can I reach you?
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